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Customer Service (or lack thereof) at Microsoft and beyond

We’re out at the USDA Small Business Innovation Research commercialization training workshop and one of the presenters said, “You as a small business owner, have a great advantage over the larger companies. You think they have an advantage but you’re wrong. Customer service in this country is TERRIBLE. You only need to not suck to…

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How to Fix Your SPSS Truncated Data File

Well, this morning started out annoying, and not just because I had to be at LAX at 8 a.m. I am sitting here trying to analyze an SPSS file someone sent me last night and I get this … Command: CORRELATIONS Incomplete (truncated) SPSS Statistics data file: /Users/annmaria/blahblah.sav Execution of this command stops. I tried…

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Wonder why girls don’t like math? Look at yourself!

Having taught math myself for the past 30 years, and with a brother who is a middle school math teacher, I am obviously not tarring all math teachers with the same brush, but I am really starting to get pissed off here. I have beautiful daughters, and it is not just me who says so….

It’s Okay to Screw Up, Just Don’t Give Up

Funny the things that can bring back memories. There is a store in the Promenade that sells niku-pan. If you don’t know what that is, you’ve never lived in Japan. Imagine a cheap biscuit filled with gravy and a tiny amount of some meat-like substance and you have the idea. It’s cheaper than ramen noodles,…